FREQUENTLY ASKED QUESTIONS
Terms of Sale
By enrolling in our program you agree to allow Cili By Design to store your credit card for use with future transactions including autoship orders. You can modify or cancel the order at any time prior to the order being shipped in by sending a message to customer service through our website. If the order has already been shipped, please refer to the return procedure found in our Return Policy or contact our Customer Service System.
What is the Shipping Policy?
What are the Terms and Conditions?
How much does it cost to join?
How can I join this company?
Please send us a message through our Customer Service platform, we will get back to you as soon as possible.
What are the ingredients of your products?
How do I log in to my account?
Please link in the address below and log in with your Member ID # as Username and your password.
What is Aquaceutical Cellular Nutrition Technology?
What is your product analysis?
How Do I Cancel My Membership?
Please contact our customer support in the link below
How to return your products?
Please refuse them on the delivery day or Take the original package to the postal office with a note saying “back to the sender” or Please send your products to the following address:
CILI By Design
1915 S 4800 W
Salt Lake City, UT 84104
(If you opened the package, please always include the original invoice or a note with your Order # and Member ID #)